The four researchers who co-wrote the article define how to choose a quality measure for person-centred care, as well as the precautions to be taken in connection with this measure, so that the results obtained are clear and actionable.
There are many approaches to measuring the experience of patients and caregivers in health care services. A study reviews published research on these approaches to help understand the benefits and limitations of each method.
The Institute for Healthcare Improvement (IHI) presents a case study on the implementation of an experience-based co-design (EBCD) approach in the United States.
The Nursing Executive Center’s guide is a toolkit for implementing a comprehensive patient experience strategy.
The differences between patient experience and patient satisfaction and the importance of linking these surveys to other quality measures.
At present, where patients have a choice in hospitals and are increasingly demanding, hospital groups are developing new ways to meet their needs. One of these ways is the creation of new positions, specializing in the wellbeing of patients.