It is imperative to take into account the perspectives and expectations of patients their families to design hospital facilities, in particular the physical environment.
An Australian study examines the links between clinical outcomes and patient experiences of healthcare.
The starting point for the article is the observation that patients and the public have become increasingly involved in research activities, and that through this phenomenon, the body of literature on these issues has expanded rapidly in the last decade.
The objective of this article is to describe how the Design Thinking methodology has been applied and used in health care, as well as analysing its effectiveness.
The four researchers who co-wrote the article define how to choose a quality measure for person-centred care, as well as the precautions to be taken in connection with this measure, so that the results obtained are clear and actionable.