This article discusses the issue of patient-centred care, in terms of the practices that have emerged to make this principle operational, the way in which current organisations approach the issue, and the follow-up to be given to continue in this area.
Covid-19 has changed the way we practise office-based medicine: health systems as a whole, and in particular clinicians, have had to adapt to new care models, workflows and financial structures.
A Massachusetts General Hospital study evaluates patient and clinician experiences with telemedicine visits as part of the hospital’s TeleHealth programme.
The four researchers who co-wrote the article define how to choose a quality measure for person-centred care, as well as the precautions to be taken in connection with this measure, so that the results obtained are clear and actionable.
There are many approaches to measuring the experience of patients and caregivers in health care services. A study reviews published research on these approaches to help understand the benefits and limitations of each method.