Quality

How best to evaluate the patient experience, with different approaches

How best to evaluate the patient experience, with different approaches

There are many approaches to measuring the experience of patients and caregivers in health care services. A study reviews published research on these approaches to help understand the benefits and limitations of each method.

The importance of patient experience, according to the US Department of Health

The differences between patient experience and patient satisfaction and the importance of linking these surveys to other quality measures.