SPX Awards 2026: 10 initiatives shortlisted to advance Patient Experience
Building on the momentum of its previous editions, Shared Patient eXperience continues its mission with a new edition of the SPX Awards. The SPX Awards 2026 shine a spotlight on organisations, healthcare institutions, and companies from around the world that are actively transforming patient experience through concrete and impactful initiatives.
A growing international reach for the 6th edition
For this sixth edition, institutions and organisations were invited to submit projects designed to enhance patient experience across one of three focus areas:
- Improving the patient experience in an emergency situation
- Taking into account the patient experience in communication
- Patient experience as a driver of innovation
The SPX European Awards 2026 received submissions from eight countries: France, Spain, Belgium, Portugal, Monaco, Switzerland, Croatia, and Canada. After careful review, a first jury shortlisted 10 initiatives that stood out for their relevance, impact, and their ability to meaningfully embed patient experience into organisational practices.
Public voting phase to open soon
The shortlisted initiatives now move into the public voting phase. Each finalist will present their project through a short video. The public will be invited to discover them and vote for their favourite initiatives from 11 until 23 March.
A second jury, independent from the pre-selection panel, will then designate the winners in each category. In parallel, a fourth award will recognise the project that receives the highest number of votes from the public.
The winners will be officially announced during the Awards Ceremony on 16 April.
Winning initiatives will benefit from strong international visibility through SPX communication channels, as well as extended promotion to SPX members throughout the year. A dedicated handbook showcasing all shortlisted projects will also be published to highlight and share these best practices.
The SPX Awards celebrate initiatives that place patients at the heart of care, promote multidisciplinary collaboration, and demonstrate an innovative mindset.
Shortlisted initiatives by category
Selected by the members of the pre-selection jury, here are the shortlisted initiatives by category.
CATEGORY Taking into account patient experience in the communication process:
- AISE – Assistance, Information, Safety, Equality
Groupe Santé CHC, Belgium - Innovation Guided by Patient Experience
Clinique Charcot, France - Key Words at Key Moments: A Practical Guide for Empathetic and Effective Communication Between Healthcare Professionals and Patients
Mútua Terrassa, Spain - Brúixola Project: Support and Improvement of the Experience of Lung Cancer Patients in the C-17 Network
Hospital Clínic de Barcelona, Spain
CATEGORY Improving the patient experience in an emergency situation:
- Enhancing Patient Experience in Acute Care Through Communication-Driven Innovation
Cornwall Community Hospital, Canada - Margot, a Virtual Assistant in the Emergency Department at CHC MontLégia Clinic
Groupe Santé CHC, Belgium
CATEGORY Patient experience as a driver of innovation:
- HUG Lusíadas Home Care: An Integrated Hospital-to-Home Care Ecosystem
Lusíadas Saúde, Portugal - Prec@re
Centre Oscar Lambret, France - Virtual Reality–Based Habituation to Care for People with Disabilities
Fondation Saint-Hélier, France - Survivorship Kit
IGET – Institute for Gastroenterological Tumors, Croatia
All shortlisted initiatives reflect a high level of quality, a multidisciplinary approach, and a shared commitment to improving the experience of patients, users, and their families. The diversity of projects once again illustrates the richness of patient-centred worldwide.
Save the date: SPX Awards Ceremony on 16 April, Paris
The SPX Awards 2026 ceremony will take place on 16 April at Hôpital Foch in Paris, France. Ahead of the ceremony, participants will be invited to attend project presentations and a round-table discussion bringing together experts, professionals, and patients on the theme: “Does AI improve the Patient Experience?”
Registration is now open—join us in Paris on 16 April to celebrate the standout initiatives of this 6th edition!
