SPX Talk: Co-Creation in Action – Designing a Groundbreaking Children’s Hospital
Watch the replay of our SPX Talk in English from May 20 with Thomas Leth Frandsen, paediatrician and Chief Medical Project Officer at Mary Elizabeths Hospital (Denmark), who shared how user experience, co-creation, ethnographic research and full-scale testing have shaped the design of a groundbreaking children’s hospital. The session was moderated by Joep Paemen.
In this SPX Talk, Thomas explained how the hospital’s vision was built on a deep understanding of patients’, families’ and staff experiences, and how extensive co-creation, a dedicated test house and long-term change management have helped turn innovative concepts into reality. The discussion also explored the integration of play in care, the role of healthcare professionals in cultural transformation, and lessons for organisations seeking to create more human-centred healthcare environments.
SPX Talks: Wednesdays for Patient Experience
The SPX Talks are short, free, online discussions with a key player in the field of patient experience, enabling you to find out more and exchange views on a range of subjects. Check out the schedule of upcoming guests on the SPX Talks page!
