PUBLICATIONS

Shared Patient Experience aims to create and share as widely as possible about the patient experience, whether in the form of documents, tools, programmes, training courses, etc. In this Publications section, you will find a variety of publications on the patient experience as well as on the activities proposed by SPX, such as the annual conference, visits to institutions, training courses, etc.

The patient’s perspective in the health care system

Date: November 2020

Description: This document traces the evolution of the place of patients in health systems with the progressive integration of the patient’s perspective through different initiatives that have developed over the years.

You can also download this publication in Spanish here.

Managing the change to the Patient eXperience culture

Date: November 2020

Description:This document presents the key messages and the opinions of the experts who participated in the webinar. Webinar I addressed “Change management towards the patient experience culture”. It was sponsored by the Ensemble Hospitalier de la Côte EHC, in Morges, Switzerland.

How to develop the Patient eXperience in a context of isolation – Covid experiences?

Date: November 2020

Description: This document presents the key messages and the opinions of the experts who participated in the webinar. It addressed “How to develop the patient experience in a context of isolation – Covid experiences?”. It was sponsored by Hospital Clínic in Barcelona, Spain.

Design of infrastructures and teams taking into account the Patient eXperience

Date: November 2020

Description: This document presents the key messages and the opinions of the experts who participated in the webinar. It addressed “Design of infrastructure and teams taking into account the patient experience”. It was sponsored by Clinique Saint Jean, in Brussels, Belgium.

Shared clinical decisions and patient participation in care and research

Date: November 2020

Description: This document, presents the key messages as well as the opinions of the experts who participated in the webinar. It addressed “Shared clinical decisions and patient participation in care and research”. It was sponsored by the Léon Bérard Centre in Lyon, France.

How to integrate the Patient eXperience into non-face-to-face activity such as telemedicine?

Date: November 2020

Description: This document, presents the key messages as well as the opinions of the experts who participated in the webinar. It addressed “How to integrate the patient experience into the non-presential activity”. It was sponsored by the CHC group in Liege, Belgium.