SPX Talks: Wednesdays for Patient Experience

Are you a healthcare professional, patient or student interested in patient experience topics?

One Wednesday a month, Shared Patient Experience is organising a short, free online event with a key player in the patient experience field to find out more and discuss different topics. Each session, moderated by an SPX member, will give the opportunity to our guests and participants to have their say. Don’t hesitate to bring your questions!

Stay tuned: the program of the next SPX Talks in English is coming soon!

Are you a French speaker? Click here to discover the program of the SPX Talks in French.

Join the SPX TALKS!

Times: Wednesdays from 12:00 to 12.30pm.
Dates: See the schedule of upcoming sessions in English below.
Where: Online via Teams. You will automatically receive the connection link by e-mail once you have registered.
Who can attend? The SPX Talks are open to everyone: healthcare professionals, patients, students, etc.
How do I register? Click on the registration button for the chosen session below and fill in the form to automatically receive the connection link by e-mail.
Price: Free, open access

ENGLISH AGENDA | Programme of SPX Talks 2024

26 JUNE 2024
Empowering Patient Voices: Innovating Healthcare through Patient Advisory Councils, Journey Mapping, and Experience-Based Training in a large acute care hospital

Mark Duman is a rare blend of clinician, management consultant and patient (advocate). As Chief Patient Officer at MD Healthcare, he works with organisations to help them better realise the full benefit of their services and products, especially through the oft untapped potential of patients and the public.

Through collaborations with prominent life science companies and MedTech firms such as MSD, Grünenthal, and Roche, Mark leverages his expertise to drive positive change in the industry. Additionally, he plays a pivotal role in supporting startups, aiding them in scaling up their operations. With prior experience working with Beryl & Picker Institute, Mark brings a wealth of knowledge and insight to his endeavors.

To find out more:

When? Wednesday 26 June from 12:00 to 12:30pm
Where? Online via Microsoft Teams. You will receive the connection link by email once your registration has been confirmed.
Who can attend? Healthcare professionals, students, patients and anyone interested in the patient experience in general.
Language: English

Previous sessions

22 MAY 2024

Talking with Lien Lapiere

Empowering Patient Voices: Innovating Healthcare through Patient Advisory Councils, Journey Mapping, and Experience-Based Training in a large acute care hospital

Lien Lapiere is an experienced professional in quality in healthcare, currently serving as a process facilitator at AZ Groeninge, a leading general hospital in Kortrijk, Belgium. AZ Groeninge is a modern hospital known for its high-quality medical care and innovative approaches to patient care. As a process facilitator, Lien focuses on improving patient participation at meso and macro levels, ensuring that patients’ voices are heard and integrated into decision-making processes.

Her expertise lies in facilitating collaborative environments where the perspectives of patients are incorporated into policy and practice development, resulting in a more patient-centered approach to healthcare. With a deep understanding of the complex dynamics of the healthcare sector, Lien strives to enhance the quality of care and strengthen the patient experience.

20 MARCH 2024

In conversation with Stefan Gijssels

How integrating the voice of the patient can help to optimise care

Stefan Gijssels is chair of the Patient Expert Center, an organisation that trains patients to become Patient Experts, so that they can assist other patients or represent their organisation towards professional audiences. As a colorectal cancer survivor, he co-founded Digestive Cancers Europe in 2018, an organisation which he expanded and led until 2021.

He is member of the Board of the Alzheimer Liga, and advisor of ProLong (lung cancer patient organisation). He is also member of several advisory boards, including the European Commission Initiative on Colorectal Cancer (ECICC).

REPLAY | Rewatch the SPX Talks

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The SPX Talks, like the rest of the activities organised by SPX, are made possible by our members, who share our values and support us relentlessly in our missions.

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