SPX Talks: Organisational innovation to put the patient at the centre, towards an omni-channel relationship model
Watch the replay of our SPX Talk in Spanish on 8 January 2025 with Anna Buisan Álvarez, director of the users and community area at the Hospital de la Santa Creu i Sant Pau (Barcelona), in which she shares the omni-channel relationship model they have been developing, moderated by Mónica Zapata, expert in digital strategy, human-centric transformation and innovation.
SPX Talks: Wednesdays for Patient Experience
The SPX Talks are short, free, online discussions with a key player in the field of patient experience, enabling you to find out more and exchange views on a range of subjects. Check out the schedule of upcoming guests on the SPX Talks page!
