SPX Webinar: How to incorporate the patient’s perspective into the healthcare system
Shared Patient Experience hosted a webinar on March 10th, 2021 on how to incorporate the patient’s perspective into the healthcare system. The speakers were Eduard Portella, vice president of Shared Patient Experience and president of Antares Consulting, and Joan Escarrabill, from the Chronic Care and Patient Experience Program at Hospital Clínic.
The webinar is based on the report “The perspective of the patient in the health system”, created by the member institutions of Shared Patient Experience. The objective of the document is to present a current vision of the patient’s perspective in health institutions and how their participation can contribute to their cultural change.
The full session can be viewed below.