2020

Associations between patient experiences and clinical outcomes

An Australian study examines the links between clinical outcomes and patient experiences of healthcare.

Participation des patients et du public dans la recherche

Patient and public involvement in research

The starting point for the article is the observation that patients and the public have become increasingly involved in research activities, and that through this phenomenon, the body of literature on these issues has expanded rapidly in the last decade.

Design thinking applied to health care

The objective of this article is to describe how the Design Thinking methodology has been applied and used in health care, as well as analysing its effectiveness.

When the patient is the expert: measuring patient experience and satisfaction with care

The four researchers who co-wrote the article define how to choose a quality measure for person-centred care, as well as the precautions to be taken in connection with this measure, so that the results obtained are clear and actionable.

How best to evaluate the patient experience, with different approaches

There are many approaches to measuring the experience of patients and caregivers in health care services. A study reviews published research on these approaches to help understand the benefits and limitations of each method.