Bringing together around 20 researchers from France, Canada, the UK, Australia and Switzerland, this book weaves together a variety of theoretical perspectives and experiences on this new approach in the field of health: taking into account the experiential knowledge of patients and users.
How to take into account the specific needs of elderly patients throughout your care and services? Not only in the geriatrics departments, but also, for example, in the emergency department or when admitted to other departments?
Shared Patient eXperience, the European association dedicated to the patient experience, presented today the prizes for the third edition of the SPX Awards at a ceremony held at the Hospital Clínic de Barcelona.
Healthcare establishments concerned with performance and innovation are already engaged in an accreditation process, or are preparing to do so. Continuous improvement in quality and safety has finally become standard practice.
The Institut Mutualiste Montsouris,has recently joined Shared Patient eXperience as member. Through its five main departments, the Institute works tirelessly to put the patient experience at the heart of its strategic priorities.