SPX at the ALASS Congress
SPX was present on September 1st, 2nd and 3rd at the congress organised by ALASS (Asociación Latina pare el Análisis de los Sistemas de Salud) on “The patient experience: a new paradigm for public health and health care”.
Our vice-president, Eduard Portella, had the opportunity to explain why the patient experience is a strategic issue for health systems and also to review what is and what is not the patient experience.
On this occasion, we had the opportunity to meet many healthcare actors involved in patient experience, both professionals and patients.