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LA PERSPECTIVE DU PATIENT
DANS LE SYSTÈME DE SANTÉ

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THE PATIENT’S PERSPECTIVE
IN THE HEALTH CARE SYSTEM

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PARTICIPATIEMODELLEN
VOOR DE PATIENT IN HET GEZONDHEIDZORGSTELSEL

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ANNUAL
REPORT 2019

Sharing our information and presenting our initiatives to professionals in the health system and heads of health institutions is a commitment and an exercise in transparency.

COLLOQUIUM
SPX

Our first conference is entitled "The place of the patient in the strategic management of health institutions"

VISIT
SPX

Sharing across borders and exchanging practices...the network is not only virtual. We offer you an immersion in a hospital that has made the patient experience its true driving force

TRAINING
SPX

Contributing to the increase of professional competences related to patient experience

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SPX VIRTUAL CONTENTS

Defining patient communication needs during hospitalization to improve patient experience and health literacy

Qu'est-ce qui compte pour les personnes âgées

“What Matters” to Older Adults? A Toolkit for Health Systems to Design Better Care for Older Adults

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    • Colloquium 2019
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      • Design of infrastructures and teams taking into account the Patient eXperience
      • How to develop the Patient eXperience in a context of isolation – Covid experiences?
      • How to integrate the Patient eXperience into non-face-to-face activity such as telemedicine?
      • Managing the change to the Patient eXperience culture
      • Shared clinical decisions and patient participation in care and research
      • The Patient eXperience in integrated care
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