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The PIEEX-Clínic model. How participation, information, therapeutic education and patient experience come together in the real world

This article aims to describe the path taken by the Hospital Clínic of Barcelona in its attempt to merge information, therapeutic education…

The SPX Podcast #2: Is feedback a gift?

Feedback is an expression of a feeling that can be positive or negative, but always constructive in a care relationship.

Home Sweet Home: Patients outside the walls

The paradigm shift towards patient-centred care over the last two decades has allowed health organisations to think about…

The SPX Podcast #1: Patient experience: a good investment?

How much effort does it take to engage your organisation in the culture of patient experience? Is it really worth it? [Podcast only available in french]

5 principles to improve the patient experience

SPX recently published its Position Paper on the use of e-health technologies aimed at improving remote care and support for patients…

The SPX Podcast #0: Trailer

Discover the Podcast of SPX, the association that shares with you the patient experience in order to consider once and for all…