2021

Defining patient communication needs during hospitalization to improve patient experience and health literacy

The positive patient experience is increasingly important for hospitals, and is closely linked to high employee engagement and quality of care.

Shared Patient Experience participates in a seminar on the perspective of the patient in the health system

The seminar “The perspective of the patient in the health system”, held online on February 3rd, was attended by the vice president of Shared Patient Experience and president of Antares Consulting, Eduard Portella.

Qu'est-ce qui compte pour les personnes âgées

“What Matters” to Older Adults? A Toolkit for Health Systems to Design Better Care for Older Adults

In March 2012, Michael Barry, MD, and Susan Edgman-Levitan, PA, introduced the concept of asking patients “What matters to you?” in addition to asking “What’s the matter?”

2021

Defining patient communication needs during hospitalization to improve patient experience and health literacy

Shared Patient Experience participates in a seminar on the perspective of the patient in the health system

“What Matters” to Older Adults? A Toolkit for Health Systems to Design Better Care for Older Adults

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